SMOC.AI for Airline & Loyalty
Increase customer engagement with people who already fly with you: nudge them back to book, upsell seats, bags, bundles, and cabin upgrades in context, and grow partner leads and partner awareness for hotels, cars, co-brand cards, and retail—so partners get qualified interest, not buried links.
SMOC agents run proactive, personalized flows across email, web, app, and partner touchpoints so members stay active in the program and partners get noticed—not one-way blasts that fade unread.
Trusted by industry leaders
Engagement, upsell, and partners need relevance—and metrics that match
SMOC.AI solves your AI growth challenges
Higher engagement, repeat trips, upsell, and partner reach
Use email, web, app, and partner surfaces to keep members active: bring them back to book, prompt ancillaries and upgrades, and surface partner offers so you grow awareness and capture partner leads—not passive catalog pages no one sees.
Our experts get you live with results in days
Our experts help you track engagement, repeat booking, upsell uptake, partner lead volume, and awareness signals. Real-time reporting on AI agents, ads, email, social, and conversion shows what to scale.
Relevant moments that members actually use
AI personalizes in real time from travel context and behavior—so engagement stays high, upsell feels timely, and partner messages reach the right people.
Let proactive AI agents lift engagement, upsell, and partner leads
Keep members in motion from post-trip to next book, add timely upsell, and put partner offers in the conversation—so you see stronger engagement, clearer partner awareness, and more qualified partner leads in one place.
Tailored solution for your business
We tailor the delivery for you. We can manage the whole delivery for you, or you can get training and self serve. And best of all, it is performance based so you pay for results.
Plug into any Digital Channel or Digital Ad
The service is multichannel in the sense that any channel your customer are, SMOC will reach them. Deploy the proactive AI agent in any channel: digital ads, you web pages, email, sms/messaging or through QR codes.
Uniqe first party data
The AI agent gathers unique first party data, that can stream to your email, CRM platform or is gathered in our customer data platform.
Analytics tells the success stories
Real time and drill down analytics are obvious core elements of the platform, but we let you dig deeper with detailed flow heat maps, cohort analysis and predictive data.
Cutting Edge Technology
The platform core is built on cutting edge technology enabling limitless scale, security, privacy and performance.
Stay close to the shift in AI sales
Get product updates and perspective on proactive AI agents, multichannel orchestration, and conversion—without the noise.
Weekly signal on proactive AI sales