Keep members booking. Put partners in the conversation.

Increase engagement with people who already fly with you: nudge them back to book, upsell seats, bags, bundles, and cabin upgrades in context, and surface partner offers so hotels, cars, co-brand cards, and retail get qualified interest — not buried links.

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14-day Starter trial · no credit card · Talk to your web agent · Free web agent always remains for low-traffic sites

SMOC Console Agents analytics for web conversation performance
Chat and card flows that keep members in motion

Trusted by industry leaders

Norwegian Airlines
Usbl
Fjordkraft
Telenor
Novaspectrum
Norwegian Airlines
Usbl
Fjordkraft
Telenor
Novaspectrum

Pricing that matches AI

We generate the web agent and chat/card flows from your site. Go live within 5 minutes on a 14-day Starter trial — no credit card. Subscribe when members stay in motion. A Free web agent always remains for low-traffic sites.

No credit card. 199 Starter credits for 14 days — enough to go live and capture first member conversations.

We scan your site and generate the agent and flows. You review in Studio and go live — email and the app then distribute people into those conversations.

A Free web agent always remains on 19 credits a month. Subscribe when engagement, upsell, and partner leads grow.

  • Interactions — members engage with your agent
  • Smart clicks — high-intent actions that matter
  • Smart identified leads — contacts and partner interest ready for follow-up
  • Attributed landings — UTM-aware embeds across email, web, and app

Full unit prices and plans on See pricing .

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How it works

Chat and card flows run on web and app. Email and the app distribute people into those conversations. Agents personalize from travel context so repeat booking, ancillary upsell, and partner offers land at the right moment.

Chat for fast engagement; card flows for richer booking, ancillary, and loyalty paths. Members talk to the agent instead of bouncing off a static page.

Card flows surface hotels, cars, co-brand cards, and retail in the conversation — so partners get awareness and qualified leads, not a footer link.

Path to live

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  1. Sign up and start the 14-day Starter trial
  2. Generated web agent in Console
  3. Review generated agents in Console
  4. Credits ready after go-live

Why loyalty stalls

  • Members stop opening, tapping, and returning to the app. Without timely, relevant prompts, repeat booking and program activity fade.

  • Seats, bags, bundles, and cabin upgrades need the right moment — not one email to everyone.

  • Hotels, cars, cards, and retail partners sit in menus and footers. Members do not discover them; partners do not see steady leads.

  • You need clarity on conversations, upsell uptake, partner lead volume, and awareness — not just batch sends sent.

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The SMOC system for loyalty

Card flows for richer offers, analytics your loyalty team can run, and embeds that put partner offers in the conversation — the same product on Features, Pricing, and Integrations.

Conversations
Production scale
CAC reduction
Vs. paid-only baselines
Paid lift
Meta, Google, LinkedIn
Engagement
Norwegian Reward

Norwegian uses SMOC to increase awareness and engagement for our loyalty program, Norwegian Reward. We have seen excellent results using the technology in our digital channels, such as 93% interaction rate!.

May Haukedahl VP Partnerships, Norwegian Airlines

Ready when you are

We generate the web agent and the flow from your website. 14-day Starter trial, no credit card. A Free web agent always remains for low-traffic sites.

Start free Talk to sales

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