How do I retrieve contacts and interaction data with the SMOC REST API?

Category: Data Integrations

The REST API uses the same integration-token pattern as MCP and Zapier:

  • Generate a key under Settings → Integrations → API in SMOC Console.
  • Send the key on each request to SMOC public REST endpoints — contacts, interactions, messaging workflows, rewards triggers, and more.
  • All responses are scoped to your company; you never see another tenant's data.
  • Build periodic sync jobs, push outcomes into internal pipelines, or connect through an integration partner for a managed handoff.
  • For one-off exports, use manual CSV download from the contacts section in Console.

Step-by-step setup and typical retrieval workflows are in the customer data integration eGuide.